This week’s primary weblog discussions embrace …

Promoting buyer knowledge – good or unhealthy thought?

Watch out with knowledge A few years in the past a number of banks debated the thought of promoting buyer knowledge to get a payback. It was the unsuitable resolution – in case you promote buyer knowledge, it ought to the shopper who will get the payback, not the financial institution – they usually failed. The 2 particular examples I bear in mind are Barclays…

AI will probably be as transformational because the printing press, based on Jamie Dimon

After yesterday’s dialogue of being cautious with buyer knowledge, AI will be the answer. In earlier examples of knowledge sharing, equivalent to these talked about with Barclays and ING ten years in the past, it was an excessive amount of of a blunt instrument. The intelligence was missing. However I can see banks transferring stealthily into buyer knowledge sharing, focusing on,…

Why Fb [Meta] is the enemy

Persevering with my debate about knowledge utilization and knowledge abuse, I listened to an interesting dialogue from the BBC about whether or not Mark Zuckerberg is an efficient or unhealthy billionaire. You’ll be able to take heed to the podcast if , however a number of gadgets got here up equivalent to the discharge of buyer knowledge to Cambridge Analytica a number of years…

Cease speaking about  “Open Banking”

Speaking of sharing knowledge, Salt Edge simply despatched me some attention-grabbing stats about Open Banking and Open Finance (there’s a distinction). They begin by quoting that inconsistently dependable supply Statista, who declare that the variety of open banking customers worldwide was anticipated to develop by a mean of fifty% per yr between 2020 and…

A digital pivot: LVMH and Blackstone

I usually say in speeches that you just now have the flexibility to pay anytime, anyplace out of your pocket or purse. Now I realise that the point out of pocket or purse is now not related. It’s pay anytime, anyplace out of your gadget, and shortly it is going to be pay anytime, anyplace, along with your physique as a token…